What To Do If Things Go Wrong?
I want you to be comfortable shopping with me.
Please let me know if you aren't 100% in love with your new purchase. It can be returned in its original condition for 10 days for a full refund. Your piece of jewelry is guaranteed against breaking for any reason for 60 days from date of delivery! If you are willing to pay to send it back, I am happy to to fix it up and return it to you or to give you an in-shop credit for the purchase price.
Return shipping will be your responsibility.
Items lost in the mail will be replaced once we both have exhausted all avenues to try and find where it went. I do ship with delivery confirmation. As the items are individually made, and often are unique pieces, I can only replace with a close match as possible or an equivalent item, your choice.
Or if you prefer, a refund of your purchase price.
I'm sure none of that will be needed, but it's nice to know that I am on your side if it becomes necessary.
Thanks for stopping by!